Terms of service

1. The agreement

These terms are a contract between you and Vasan AI Technologies, LLC ("Crescive", "we") governing your use of the Crescive websites and services. By creating an account or using the service you accept them. If you are accepting for an organization, you confirm you have authority to bind it.

2. The service

Crescive measures how AI answer engines describe the brands you configure, provides diagnostics and drafted content workflows, and tracks the results. We measure through official, documented interfaces; we do not warrant, and you should not assume, any ability to alter third-party AI systems directly. Outputs are decision support, not guarantees of placement.

3. Your account and acceptable use

Keep your sign-in method secure; you are responsible for activity under your account. You agree not to: probe or disrupt the service; misrepresent your identity or your right to track a domain; use the service to deceive — including undisclosed paid endorsements, astroturfing, or coordinated inauthentic behavior; violate applicable law or third-party rights; or resell the service except under an executed partner agreement.

Community-engagement features are built for disclosed, attributed participation. Using Crescive outputs for undisclosed promotion violates these terms and, in many jurisdictions, consumer-protection law (including FTC endorsement guides). We may suspend accounts that do this — it endangers every customer's credibility, including yours.

4. Your data

You retain all rights to the configurations, documents, and brand materials you provide. You grant us the limited license needed to operate the service on them. We do not use your workspace data to train AI models. On termination you may export your data; we delete it on the schedule in the privacy policy.

5. Plans, billing, and trials

Paid plans bill in advance on the interval you select and renew automatically until cancelled, effective at period end. Trials convert only with your explicit action — no silent conversions. Fees are non-refundable except where required by law or stated otherwise in writing. We announce price changes at least 30 days before they apply to you.

6. Intellectual property

The service, including software, design, and documentation, is owned by Vasan AI Technologies, LLC and its licensors. Content drafted for you by Playbooks belongs to you once delivered. Feedback you send us may be used to improve the service without obligation.

7. Third-party platforms

The service interoperates with third-party AI platforms, CDNs, and CMSs under their own terms. Their availability, pricing, and behavior can change without notice; we will adapt in good faith but are not responsible for their decisions.

8. Disclaimers and liability

The service is provided 'as is' without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI systems are probabilistic; metrics describe observed behavior, not promises of future answers.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, and our aggregate liability under these terms is capped at the fees you paid us in the twelve months before the claim. Nothing limits liability that cannot lawfully be limited.

9. Termination

You may cancel at any time in settings. We may suspend or terminate for material breach with notice and, where practical, a cure period — immediately for abuse that endangers the service or other customers. Sections that by nature survive (data export, IP, disclaimers, liability) survive termination.

10. General

These terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules; exclusive venue lies in the state and federal courts of Delaware. If a provision is unenforceable, the remainder stands. We may update these terms with 30 days' notice for material changes; continued use after the effective date is acceptance. Contact: [email protected].